Privacy Policy

Effective Date: [June 3rd,2025]

White Ash Reserve (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website http://whiteashreserve.com (the “Site”), place an order, join our loyalty program, or interact with us in any way.

1. Information We Collect

  • Personal Information: Name, email address, shipping address, billing address, phone number, and payment details.
  • Account Information: If you create an account, we collect your login credentials and loyalty points history.
  • Order History: Purchase details, dates, and totals.
  • Browser Data: IP address, browser type, pages visited, and referring URL.
  • Optional: Reviews, referrals, and other interactions on our website.

2. How We Use Your Information

  • Process and fulfill orders
  • Provide customer support
  • Manage your loyalty rewards and discounts
  • Send order confirmations and relevant communications
  • Improve our website, services, and marketing
  • Prevent fraud and enforce site policies
  • Comply with legal obligations

3. Loyalty Program Information

If you opt in to our loyalty program, your purchase history is used to award and track points. Points are associated with your account and do not expire.

4. Sharing Your Information

We do not sell your personal information. We may share it with trusted third-party service providers (e.g., payment processors, shipping partners) and legal authorities when required.

5. Cookies and Tracking Technologies

We use cookies to remember preferences, maintain cart, analyze site usage, and deliver personalized promotions. You can manage cookie preferences in your browser.

6. Data Security

We implement SSL encryption and do not store payment info on our servers.

7. Your Rights

Contact us to access, correct, delete, or request data. Email: [email protected]

 

8. Changes to This Policy

Updates will be posted on this page with revised dates. Continued use means acceptance.

9. Contact Us

Email: [email protected]
Website: http://whiteashreserve.com
Phone: 615-485-6868